Hi Kristen! Thank you for your review and letting us know about this issue with your order! We responded directly via email but we wanted to follow up here and let you know we just checked your shipping information and it now shows it has been delivered. We're hoping you've now received your package! We're seeing severe delays with all carriers due to a perfect storm of factors which include the recent severe winter storms, a surge in COVID cases, an increase in related safety precautions, and the unprecedented volume of online purchasing due to store closures. This has led to significant service disruptions, particularly with USPS. This is not a perfectly consistent bottleneck, so please understand that some orders may be shipped smoothly while others are severely delayed, with everything in between. We thank you for your extra patience and understanding. If you do not receive your order 14 days after shipping, please let us know and we'll be happy to assist further. I'm so sorry again for this delay, but I hope this information helps! Thank you again for letting us know about this Kristen!